Shipping policy

Shipping Policy

Thank you for choosing Panstellar shop for your shopping needs! We are committed to providing you with the best possible shopping experience, which includes timely and efficient shipping.

Shipping Destinations and Rates

- United States
- All orders placed through our Shopify store will be shipped within 3 to 5 business days from the date of purchase unless it is a preorder which can take up to 30 business days. 
- Free shipping to all 50 states for orders above $49.99.
- No additional customs fees.

- United Kingdom
- Shipping available to the UK 
- Delivery time: 1 to 3 busines days
- Shipping is free for all orders above $39.99

Order Tracking
Once your order has been shipped, you will receive an email confirmation with the tracking number. This will allow you to track your package and know exactly when it will arrive.

Shipping Considerations
- While we strive to meet our shipping timelines, there may be occasional delays due to unforeseen circumstances such as inclement weather, carrier issues, or customs processing
- In such cases, we will do our best to keep you informed of any changes and provide you with a new estimated delivery date

Changes and Special Instructions
If you need to make changes to your shipping address or have any special delivery instructions, please reach out to our customer service team as soon as possible. We will do our best to accommodate your request, but please note that:
- Changes requested before shipping will be processed free of charge
- Changes made after the order has been shipped may result in additional fees
- International orders may have more complex modification processes due to customs regulations

Customer Support
If you have any questions or concerns about your order, please do not hesitate to contact our customer service team at contact@panstellar.shop

We hope you enjoy your purchase and we look forward to serving you in the future.